Privacy Policy

1. What Data We Collect

We may collect the following personal data:

• Name

• Email address

• Phone number

• Address (for in-person bookings)

• Language preference

• Any information you choose to include when contacting us or during bookings

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2. How We Use Your Data

We use your data to:

• Manage bookings and appointments

• Communicate with you

• Send confirmations or updates about your services

• Improve our website and services

• Comply with legal obligations

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3. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

• Your consent

• To fulfill a contract (e.g. your service booking)

• Legal compliance (e.g. invoicing or taxes)

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4. Data Storage and Security

Your data is stored securely and only for as long as necessary for the purposes outlined above. We use appropriate security measures to protect your data from unauthorized access or disclosure.

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5. Sharing Your Data

We do not sell or share your data with third parties except:

• Service providers that help us operate (e.g. payment processors, scheduling tools)

• When legally required (e.g. tax authorities)

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6. Your Rights (Under GDPR)

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion

• Withdraw your consent at any time

• File a complaint with the Tietosuojavaltuutetun toimisto – Finnish Data Protection Ombudsman

To exercise any of these rights, contact us at: helphive.contact@gmail.com

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7. Cookies

Our website may use cookies to improve your experience. You can adjust your cookie settings in your browser at any time.