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Our Tech Services

HelpHive – Personalized Tech Assistance


At HelpHive, we specialize in taking the stress out of everyday technology. Whether it’s a new gadget that needs setting up or an app that just won’t work - we’re here to help, either in-person or remotely.

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Think of us as your personal tech team. We handle the frustrating, time-consuming setups, installations, and troubleshooting, so you don’t have to. From smartphones and smart TVs to laptops, AI tools, and tangled cables, we simplify it all — in clear language, with no tech jargon.

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Need help downloading apps, connecting devices, setting up secure accounts, or even understanding how AI can make life easier? We’ve got you. Let us take care of the details so you can just enjoy your tech - without the headaches.

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We are happy to assist with device installations or setup (e.g. TVs, printers, smart home devices, etc.), provided that all necessary tools and hardware are available on-site. However, we do not bring our own tools or perform complex construction tasks.

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Please note:

  • We are not responsible for wall strength, structural integrity, or any damages resulting from installation requests.

  • Customers should ensure that all surfaces, mounts, and materials are appropriate and safe for the device being installed.

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Our focus is on providing knowledgeable guidance and setup support, not renovation or heavy-duty installation.

Disclaimer

Mobile Devices (Phones & Tablets)

  • Setting up a new device

  • Transferring contacts, photos, and apps

  • Installing & configuring apps (e.g., WhatsApp, banking, ChatGPT, Copilot)

  • Adjusting accessibility settings

  • Teaching basic usage & shortcuts

Computers (Windows & Mac)

  • First-time setup or performance tuning

  • Installing essential software

  • Setting up email, browsers, file storage (OneDrive, Google Drive)

  • Virus checks and system cleanups

  • Organizing files & creating backups

TVs & Streaming Devices

  • Installing TVs (not mounting)

  • Connecting devices (HDMI, sound systems, smart remotes)

  • Setting up streaming apps like Netflix, YouTube, Yle Areena, etc.

  • Troubleshooting signal or network issues

Social Media & Online Accounts

  • Creating and securing accounts (Facebook, Instagram, Gmail)

  • Syncing profiles across devices

  • Managing notifications and privacy settings

  • Teaching the basics of using each platform

Device Connections & Networks

  • Setting up Wi-Fi, Bluetooth, printers, and other wireless connections

  • Helping with home routers and extenders

  • Fixing connectivity issues

  • Syncing multiple devices (smartphone to laptop, etc.)

Intro to AI Tools

  • Installing and walking through tools like ChatGPT, Microsoft Copilot, etc.

  • Teaching how to use them safely and helpfully

  • Use cases like writing, summaries, emails, or simple automation

Other Practical Help

  • On-site wire management and organization (behind desks, TVs, etc.)

  • Installations or setup (e.g. TVs, printers, smart home devices, etc.)

  • Explaining and configuring privacy/security settings

  • Helping with online forms, shopping, and appointments

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